What are the benefits of a medical home?

A medical home:

  • Focuses on the whole child and not just one specific part or problem and your family is at the center of the care and involved in making decisions about your child’s health.
  • Opens up sharing of information between your doctor and family. This improves how problems are solved and leads to better health and development outcomes for your child.
  • Builds mutual respect between your family and caregivers.
  • Catches problems early on to reduce visits to the emergency room and hospital. This lowers family stress, health care costs, and the number of days of missed school or work.

How do I know if my child has a medical home?

Medical homes are a new way of thinking about health care. Medical homes do not happen right away — they take time to develop. They don’t all look exactly the same either.

You, as the parent or primary caregiver, can help create a medical home for your child. Use the checklist below to see what you have now. Then you and your family, along with your child’s doctor and other members of the care team, can begin to build a strong medical home for your child.

Medical home checklist:

  • You are valued and treated as the expert for your child.
  • You are treated as a central member of your child’s health care team.
  • You and your child’s doctor share respect and trust.
  • Your culture and religious beliefs are valued.
  • Your preferences for treatment and care are met when possible.
  • Your child’s doctor provides helpful information to other people on the care team and helps manage your child’s care.
  • You get help finding specialty care or community services when needed.
  • If your child gets sick or has a special health care need, you feel supported.
  • You are given information to help you learn about your child’s ongoing health concerns, including information about parent to parent support.

What can I do to get the best care for my child?

As a parent, you have a main role in developing your child’s medical home. The following ideas are from other families that may be helpful to you:

  • Bring a written list of your top questions or concerns to discuss at every visit.
  • If you know you will need extra time for your visit, tell the clinic when you call.
  • Make a notebook or folder that holds your child’s health information. Include names of doctors, other care givers and medicines etc.
  • Share with the doctor how your child is changing. Celebrate new skills and talk about concerns.
  • It’s okay to ask for something to be explained again if you don’t understand it.
  • You should feel comfortable asking questions about anything that has to do with your child’s health and development. It is okay to respectfully disagree.
  • Ask your doctor or nurse to write down what you should do or expect next.
  • Ask about how to get care after hours if needed.
  • Ask to meet the office staff who will be working with you and your child (nurses, person who makes referrals, billing person, etc.).
  • It always feels good to get a thank you, so if your medical home partners do something you appreciate, let them know.

Here are three links you may find helpful.

Wisconsin Statewide Medical Home Initiative (WiSMHI)© 2015 Wisconsin Statewide Medical Home Initiative. All rights reserved


The Wisconsin Statewide Medical Home Initiative (WiSMHI) promotes the concepts of medical home to primary care clinicians, families, and service providers throughout Wisconsin. Training, technical assistance and resources are provided to support medical home implementation with a focus on the topics below.